Welcome to www.femelis.in. By accessing this website or purchasing from Femelis, you agree to the following Terms of Service. Please read them carefully.
1. Website Use
By using our site, you confirm that you are either:
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At least 18 years old, or
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Using the website under the supervision of a parent/guardian.
You agree not to misuse the website or violate any applicable laws.
2. Product Details & Pricing
We strive to ensure product information and pricing are accurate. However, Femelis reserves the right to:
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Correct errors or inaccuracies
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Change product descriptions, availability, or pricing without prior notice
3. Orders & Payments
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All purchases made on our website are considered confirmed and complete.
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Orders cannot be changed or cancelled once placed.
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Femelis reserves the right to refuse any order at our discretion.
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We accept payments through trusted, secure third-party gateways.
4. Shipping & Delivery
Please refer to our Shipping Policy for detailed information.
We are not liable for delays caused by external factors such as couriers or customs, or for packages undelivered due to incorrect shipping information provided at checkout.
5. Replacements Only
Femelis does not accept returns. However, replacements may be provided only in the following cases:
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Wrong item delivered
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Defective product on arrival
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Parcel damaged during shipping
To request a replacement:
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Email us within 24 hours of delivery at [Insert Email]
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Include a complete, uncut unboxing video from the start of opening the parcel to the end, showing all labels and the product condition clearly
Femelis reserves the right to deny requests that do not meet the required evidence and timeline.
Please see our Return & Exchange Policy for full details.
6. Intellectual Property
All website content – including product images, text, logos, and designs – belongs to Femelis. Use of this content without written permission is strictly prohibited.
7. Privacy Policy
For details on how we collect, store, and protect your personal data, please refer to our Privacy Policy.
8. Limitation of Liability
Femelis is not responsible for:
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Any indirect or incidental damages from using our site or products
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Reactions to materials used in jewellery (e.g., allergies)
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Product misuse or improper storage
9. Governing Law
These Terms are governed by the laws of India, and any disputes will be handled in accordance with those laws.
10. Changes to Terms
Femelis may update these Terms at any time. Updates will be posted on this page with the latest effective date. Continued use of the website means you accept the revised terms.
11. Contact Us
Questions or concerns? Reach out to us at:
📧 [Insert Customer Support Email]